Support from your training provider

It is important that your training provider helps you develop and improve. All training providers must complete Internal Quality Assurance. Internal Quality Assurance aims to ensure quality and consistency of training and management.

As part of Internal Quality Assurance, you will receive

• Observations
• Mentoring
• Peer review

What are observations?

You should undergo at least one observation every year. This is when your IQA Lead attends and watches one of your training sessions. After the session, they will offer you feedback on what went well and what you could improve.

Observation ensures a high standard of Bikeability cycle training, wherever a child might learn to cycle. Regular observation will improve your confidence and cycle training skills. Observations should support and encourage you to grow and improve.

What is mentoring?

Mentoring is a method which allows you to learn from a more experienced cycle instructor. Any experienced instructor can be a mentor – and you may wish to become one yourself. If you have less experience, a mentor can help support you to learn and improve.

If you would like to receive mentoring or become a mentor, talk to your training provider.

What is peer review?

Peer review is different to mentoring as it can take place between any instructors. It is a useful way to reflect and discuss with each other. This allows you to review and improve your cycle training. We can all learn from each other, and peer review gives you the structure to do this.

Peer review can be formal or informal. It should encourage teamwork, self-reflection and the sharing of good practice.