IQA review and action plan
As part of internal quality assurance, you must review your documents and processes.
Reviewing your documentation and processes is an essential part of your internal quality assurance. The findings from your review will influence how you aim to improve as a training provider.
As part of the annual renewal process you will need to upload/review a document indicating the checks and procedures you have in place. Visit the IQA checks and procedures page for more information on the checks and procedures required. At annual renewal you will also need an internal quality assurance action plan which highlights improvements to be implemented in the next financial year.
How do I create an IQA action plan?
After completing your IQA checks and procedures you will need to create and/or update an action plan. In the plan include both your strengths and the areas for improvement you have identified. Against each of these areas you will need to include a strategy for how you will work on these, with specific timescales.
We have created an IQA self-assessment and action plan template for you to use. You will need to complete it so it is fit for purpose. For each section of the form mark whether the item is evident/good or not evident/needs improvement. Where improvement is needed, note the details. All those sections that were marked as evident/needs improvement will then go into your action plan for areas that you need to develop.
There is also an example of a completed action plan so you know what it may look like:
The action plan is a live document which you would update throughout the following year as actions are completed and other actions are identified.
